These Website Terms of Use apply to your use of https://4net.com.au/, operated by 4net IT Support (4net, we, us or our).
By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.
1. Website purpose
This website provides general information about 4net, including our managed IT, Microsoft 365, cybersecurity, backup, support, hardware and related services.
Website content is general information only. It is not a substitute for advice tailored to your organisation, technology environment, security risks or contractual requirements.
2. No automatic client relationship
Using this website, submitting an enquiry or requesting a consultation does not by itself create a client, adviser, managed service or support relationship.
A service relationship begins only when 4net and the relevant client enter into an accepted proposal, service agreement, statement of work or other written arrangement.
If there is any inconsistency between these Website Terms and an executed client agreement, the client agreement prevails for the services covered by that agreement.
3. Accuracy and availability
We aim to keep website information accurate and current, but technology, vendor services, cybersecurity threats, pricing, availability and regulatory requirements can change.
To the extent permitted by law, we do not guarantee that:
- all website content is complete, current or error-free;
- the website will always be available or uninterrupted;
- defects will always be corrected immediately; or
- the website will be free from harmful code or third-party interference.
You should obtain current, tailored advice before making decisions based on website content.
4. Consultations, proposals and pricing
Any consultation, estimate, indicative price, service description or recommendation shown on the website is subject to confirmation.
Final scope, fees, inclusions, exclusions, response arrangements, service levels and responsibilities will be set out in the applicable proposal or agreement.
Unless stated otherwise, website content does not constitute a binding offer.
5. Your permitted use
You may access and use the website for lawful personal or business information purposes.
You must not:
- use the website unlawfully, fraudulently or in a way that infringes another person's rights;
- attempt to gain unauthorised access to the website, server, forms, accounts or connected systems;
- probe, scan or test vulnerabilities without written authorisation;
- introduce malware, malicious code, automated attacks or disruptive traffic;
- scrape, copy or harvest website content or contact information at scale without permission;
- impersonate another person or submit false or misleading information;
- interfere with website operation or security; or
- use website content to misrepresent an affiliation with 4net.
We may restrict or block access where we reasonably believe these terms have been breached or website security is at risk.
6. Intellectual property
Unless otherwise stated, the website design, text, graphics, logos, icons, downloads, documents and other content are owned by or licensed to 4net and are protected by intellectual property laws.
You may view, download or print reasonable portions for internal, non-commercial reference. You must not reproduce, publish, modify, distribute, sell, license or commercially exploit website content without prior written permission.
Third-party names, logos and trademarks remain the property of their respective owners. Reference to a vendor or product does not transfer any ownership rights.
7. Third-party links and services
The website may link to third-party websites, platforms, vendors or resources. Links are provided for convenience and do not necessarily constitute endorsement.
We do not control and are not responsible for third-party content, availability, security, privacy practices or terms. Your use of third-party services is governed by their own terms and policies.
8. Cybersecurity information
Cybersecurity content on this website is general and may not address every risk, control, threat or compliance obligation relevant to your organisation.
No technology environment can be guaranteed to be completely secure. Security outcomes depend on factors including configuration, user behaviour, third-party systems, client responsibilities, threat activity and the agreed service scope.
9. Consumer rights
Nothing in these terms excludes, restricts or modifies any guarantee, right, remedy or protection that cannot lawfully be excluded, including rights available under the Australian Consumer Law.
Where our liability cannot be excluded but may lawfully be limited, it will be limited only to the extent permitted by law.
10. Limitation of liability
To the maximum extent permitted by law, 4net is not liable for indirect, incidental, special or consequential loss arising solely from your use of, or reliance on, this website.
This includes loss resulting from website interruption, outdated information, third-party links, unauthorised access outside our reasonable control or decisions made without obtaining tailored professional advice.
This clause does not limit liability arising under an executed client agreement or any liability that cannot legally be excluded or limited.
11. Privacy
Our collection and handling of personal information through this website is described in our Privacy Policy.
By submitting information through the website, you confirm that the information is accurate and that you are authorised to provide it.
12. Accessibility
We aim to provide a website that is accessible to a broad range of users. Information about our accessibility approach and how to report an issue is available in our Accessibility Statement.
13. Changes to the website or these terms
We may change, suspend or withdraw parts of the website and may update these terms from time to time.
The latest version will be published on this page. Your continued use of the website after an update indicates acceptance of the revised terms.
14. Governing law
These terms are governed by the laws of Queensland, Australia. The parties submit to the courts of Queensland and any courts entitled to hear appeals from them.
15. Contact us
4net IT Support
Sunshine Coast, Queensland, Australia
Website: https://4net.com.au/
Phone: 07 5448 8769
Email: hello@4net.com.au